Sitecore Platinum Partner

Partner with the Sitecore experts to adapt quickly, integrate AI-driven insights, and deliver engaging, seamless experiences across all channels.

Sitecore

Platinum Partner

Sitecore achievements

200+Completed Sitecore Projects

60+Sitecore Certifications

5Sitecore Awards

Specializations

Sitecore Content Hub Specialization Badge

Sitecore platform solution showcasing Icreon's implementation expertise

Awards

Sitecore partner award recognizing Icreon's platform expertise

Award Template Nyrr 2020 award recognizing Icreon's digital excellence

Delivery Excellence 5 for Icreon digital experience

Trusted by Industry Leaders

Driving Industries Forward with Sitecore

Sitecore Statement thumbnail for Icreon digital content

For over a decade, we've used Sitecore to drive change and create stellar business outcomes for enterprise brands. As Sitecore has evolved into SitecoreAI™, a unified, AI-powered platform that brings content, data, and personalization together, we've deepened our expertise in agentic workflows, composable architecture, and AI-ready content operations to help clients move faster without losing brand control.

Most importantly, we know how to put that power to work. From guided platform migrations to complex integrations to real-time, AI-driven personalization, we use the full SitecoreAI platform, CMS, DAM, Content Operations, Audience & Insights, Conversion Optimization, and Commerce, to propel your business toward a bright future. And we back it with our own accelerators that make adoption faster and safer.

Our Sitecore Services

Content & Search

AI Search & Answer Engine Optimization (AEO)+

Show up wherever customers decide - in classic search, on-site search, and AI-generated answers. As your certified Platinum Sitecore partner, we implement Sitecore Search and structure content for AI search visibility (AEO), delivering personalized, fast results that align every interaction with your business goals.

Content Management System+

Icreon is your strategic partner for personalized, omnichannel content management on Sitecore’s CMS. We simplify content creation, connect it to data and personalization, and deliver a scalable, AI-ready CMS experience built for high-volume, multi-brand, multi region delivery.

Content Operations & Assets

Content Operations+

We help you plan, brief, and move work forward in one governed workspace. Using SitecoreAI’s agentic workflows, we connect planning to assets, content creation, and approvals - bringing clarity and control to every stage of content operations.

Digital Asset Management+

With expertise in DAM, Content Hub, and AI-powered search and tagging, we help you centralize assets, streamline approvals, and activate on-brand content faster across every channel and campaign.

Audience & Commerce

Audience & Insights+

As a Platinum Sitecore Partner, Icreon uses Sitecore’s Audience & Insights and CDP capabilities to unify customer profiles and real-time signals, transforming business insight into personalized experiences across every touchpoint.

Commerce & Order Management+

Icreon’s expertise in Sitecore OrderCloud and Commerce streamlines order management - handling high-volume orders, supplier consolidation, and real-time updates to boost operational efficiency for personalized, integrated shopping experiences.

Commerce & Optimization

Storefront & Marketplaces+

Icreon connects suppliers and buyers with Sitecore marketplace development — seamless onboarding, personalized shopping, and scalable, headless commerce built on MACH architecture.

Conversion Optimization+

We run personalization, testing, and search together inside SitecoreAI - audience segmentation, A/B testing, and AI-driven recommendations that help teams act on insight faster, boost conversions, and build customer loyalty.

Marketing & Merchandising

Marketing Automation+

Icreon’s Sitecore-certified experts pair real-time analytics with agentic automation — AI assisted campaigns, email orchestration through Sitecore Send, and seamless integrations that keep engagement personal at scale.

Search & Merchandising+

Icreon enhances Sitecore search and merchandising with ML and AI-powered relevance tuning, hyper-personalized recommendations, and data-driven product discovery that optimizes every customer journey.

Extensibility

Agentic Studio & Extensibility+

We help you extend SitecoreAI into your own ecosystem - building custom agents in Agentic Studio, apps in App Studio, and integrations through Connect and the Marketplace - so your stack keeps working the way your team already does.

Icreon SitecoreAI Accelerators

Beyond certified Sitecore delivery, Icreon brings its own accelerators to make adoption faster, safer, and easier to run.

HelixGuardKeep your Sitecore Helix implementation healthy — automated architecture, code-quality, and upgrade-readiness checks that catch drift and technical debt before they become a launch risk.

Intelligent Self-Service PortalThe marketing site is the shallowest relationship a company has with its customers. Ordering, entitlements, order tracking, service, and training all happen inside the authenticated experience. Icreon's Intelligent Self-Service Portals turns that experience into your strongest commercial lever.

MigrateIQMove to SitecoreAI or XM Cloud with an AI-accelerated migration approach - automated content audit and mapping, structure and template rationalization, and built-in QA that cut manual migration effort and reduce risk.

Sitecore Accelerator for ManufacturingIcreon's SitecoreAI Accelerator for Manufacturing is a pre-built solution + services package that helps industrial and manufacturing brands transform digital marketing and sales experiences - configuring complex SKUs, visualizing products, and connecting ERP data to the front end, powered by SitecoreAI's content, personalization, and search capabilities.

Sitecore Accelerator for Professional ServicesIcreon's SitecoreAI Accelerator for Professional Services helps accounting, legal, and advisory firms elevate the people who are their product - with AI-personalized experiences, a "find a professional" filtering engine, and content velocity that keeps pace with a crowded, reputation-driven market.

See the results from some of our velocity clients.

Explore Case Studies

NYRR50% growth in engagement

Acrisure60% increase in time-to-market

Mlcv Related Case Study for Icreon digital experience

MLCV115% increase in bookings

Ultrafabrics 320 481 visual asset by Icreon design team

Ultrafabrics25% increase in daily orders

"I would recommend working with Icreon. They have a combination of both technical expertise and strategic thinking and generally you find digital agencies with one or the other. Their ability to combine both represents a great ability to think strategically about our problems and implement those strategies."

Barry Silverman

Vice President of Marketing and Branding at Ultrafabrics

Sitecore Offerings and News

SitecoreAI Readiness Workshop

Assess your current stack and build a roadmap to SitecoreAI, agentic content workflows, and AI search visibility, led by a Sitecore MVP.

XM Cloud Accelerator for Manufacturing

Discover how manufacturing organizations handle complex digital experiences, scalability, and content management with a cutting-edge, headless and composable experience management platform in the cloud.

What SitecoreAI Means for Enterprise Marketing Teams

How agentic AI, unified content operations, and AI search are reshaping the Sitecore roadmap, and what to plan for next.

Partner with Icreon, a Sitecore Platinum Partner, to activate SitecoreAI™ - unifying content, data, and personalization - and show up wherever your customers decide, from search results to AI-generated answers, across every channel.

Get in touch